Every account gets free basic support out of the box.

And for our valuable partners, the following is included:

  • Proactive service monitoring
  • Platform bug fixes
  • 2nd level support

The partner is responsible for 1st level support to end users.


Online documentation is available for every partner.

Additionally, we have put together the following courses if you think you need specific training to improve you knowledge or to add greater value to your clients:

  • Building great IoT solutions
  • Connect and integrate devices


If you require assistance on a project whether integrating devices or building application, one of our experts can help you. Please see our prices list for more detail.